HARP Haweswater Aqueduct Resilience Programme

HARP Haweswater Aqueduct Resilience Programme is a long-duration renewal programme intended to protect strategic raw water transfer for approximately 2.5 million customers in the North West of England.

The programme is currently in a mobilisation and definition stage, with early effort focused on investigations, detailed design progression, governance setup, and stakeholder engagement to build confidence in scope, ground assumptions, and delivery controls ahead of a main construction start in 2026.

Delivery is led by Cascade Infrastructure (a Strabag and Equitix partnership), supported by Arup for detailed design, and Turner & Townsend acting as Independent Technical Adviser for assurance. The programme scale is reported at around GBP 3bn and is expected to support a major supply chain and a peak workforce in the region of 1,200.

HARP’s core intent is to replace the most critical sections in a controlled, evidence-backed sequence, delivering long-term operational confidence while minimising disruption through predominantly underground works.

The HARP programme brings together a multi-organisation delivery structure with clear interfaces between owner, delivery partner, designers, and independent assurance functions. The key parties are summarised below.

• Programme Owner - United Utilities
  Overall accountability for strategic outcomes, regulatory compliance, customer value, and operational performance requirements.
• Delivery Partner - Cascade Infrastructure (Strabag + Equitix)
  Responsible for integrated delivery leadership and coordination across construction planning, logistics, and delivery readiness.
• Detailed Design - Arup
  Engineering design development and technical support aligned to investigations, constructability, and quality requirements.
• Independent Technical Adviser - Turner & Townsend
  Independent technical assurance role supporting confidence, governance credibility, and evidence-based oversight.
• Regulatory and Stakeholder Environment - Ofwat, local authorities, communities, environmental stakeholders
  Interfaces covering permits, stakeholder alignment, environmental compliance, and public confidence.
• Contractors, suppliers, and specialist service providers
  Investigation teams, tunnelling specialists, construction supply chain, safety systems, and supporting services.
• PHC Governance & Reporting Team (Order Efficiency / PHC Service)
  Structured risk control, evidence output discipline, action tracking, and reporting alignment into existing programme systems.

The project will be delivered through the standard three-phase Project Health Control (PHC) deployment model. Each phase is designed to add structured governance, reduce risk, and establish mechanisms for traceable value contribution, without placing unnecessary burden on participants or host agencies.

• Pre-start 7-Day Review: PHC Tooling used to produce a ‘green light’ Report.
• Setup Phase: A rapid 2-month deployment of core PHC Systems.
• Continuation Phase: A renewable 12-month operational period focused on scalability and localized implementation.

Timeline: 1 Week

Focus: Diagnostic review to confirm feasibility, define participant roles, and assess pilot readiness.

Activities:

• Conduct stakeholder briefings to introduce PHC methodology. Identify suitable host location(s) and participant recruitment strategy.
• Perform SCALPED-based analysis to review concerns, actions, stakeholder fit, and expected deliverables.
• Align with [project owner/sponsor] compliance requirements and ensure non-interference with UC eligibility.
• Produce a “Go / No-Go” advisory report, including:
• Risk map
• Participant role profiles
• Timeline for Setup Phase
• Baseline concerns register

Deliverables:

• PHC 7-Day Review Report (with SCALPED indicators)
• Draft stakeholder map and engagement plan
• Participant intake strategy
• Pilot budget confirmation aligned to Appendix 6 cost model
• A "Go / No-Go" advisory summary

Timeline: 2 Months

Focus: Onboarding and setup of PHC systems, consultant induction, and local engagement.

Activities:

• Finalise list of participants and assign Trainee roles.
• Deploy PHC Timechunk tracking system and assign access credentials.
• Conduct orientation and light training for participants (e.g. PHC Portal usage, activity recording).
• Define expected hour allocations (e.g. 33–36 hours/month).
• Appoint PHC Mentors and Consultant oversight team.
• Engage local host organisation for logistical and moral support.

Deliverables:

• Fully operational PHC dashboard for tracking
• Trainee onboarding complete, with assigned goals
• Risk mitigation plan (live)
• Public communication materials (optional)

Timeline: 3 Months (Renewable)

Focus: Real-time monitoring, adaptive support, and data gathering for public value evaluation.

Activities:

• Weekly tracking of Trainee time entries and issue logging
• Monthly reviews with Mentors and participating bodies
• Performance-based progression to Admin level (optional)
• Evaluation of participant satisfaction, skill acquisition, and system integrity
• Prepare summary reporting for funders, public bodies, or potential scale-up discussion

Deliverables:

• Regular Project Health Reports and Performance Reviews.
• Scalable team structure, with additional Consultants deployed as needed.
• Annual Stakeholder Review and Renewal Plan.

The expected outcomes of deploying PHC Service support into HARP are practical and measurable: improved control of risk exposure, better decision confidence, stronger action closure, and a repeatable governance rhythm aligned to the programme’s formal reporting standards.

Near-term outcomes (0-3 months)

• A clear governance and reporting cadence aligned to existing programme controls and assurance expectations.
• A live baseline risk and readiness view, structured for ownership and action closure discipline.
• A stakeholder map and engagement pathway to support delivery readiness and confidence.
• Early evidence outputs that strengthen assurance and prevent execution drift as mobilisation accelerates.

Medium-term outcomes (3-12 months)

• Improved delivery confidence through controlled scope, better interface clarity, and disciplined closure of risk actions.
• Stronger programme readiness for enabling works and phased infrastructure rollout toward the 2026 start.
• Repeatable evidence packs supporting value-for-money confidence, governance transparency, and auditability.

Longer-term outcomes (12+ months)

• Sustained reduction of failure risk through robust governance applied consistently across the delivery lifecycle.
• Improved assurance confidence and decision traceability across design, construction, and stakeholder interfaces.
• A proven governance-first model supporting long-duration delivery with customer-value protection and credible reporting.

Category	Description	Total Cost
IT Services and Tooling	Filemaker, Mindmanager, Conferencing, Development Apps (one off contribution)	£1,900
PHC Start Pack - Hardware (*1)	A set of 5 Single Board Computers, Monitor and UPS	£1,442
PHC 7-Day Review (*2)	PHC Service for Pre-start Review (7 days)	£2,118
PHC Setup (*2)	PHC Service during 2-month Setup Phase	£9,536
PHC Continuation (*2)	PHC Service during 3-month Continuation Phase	£15,634
Miscellaneous	Travel, training, insurance, and other variable costs	£1,000
		£31,629

(*1) Hardware Breakdown

Category	Description	Total Cost
Single Board Computer Set x5	Raspberry Pi 500, Mouse, hdmi cable, power cable)	£722
Monitor x5	Mini-Monitor (for RP500)	£480
Site UPS	Uninterruptible Power Supply (UPS) for site computers.	£240
		£1,442

(*2) PHC People Costs [Review=M1, Setup=M2,3, Continuation=M4,5,6]

Role	People	Hourly Rate	M1	M2	M3	M4	M5	M6	Total (GBP)
PHC Strategist	David Winter	£138.60	10	8	8	8	8	8	£6,930
PHC Analyst	Abubakr Harakat	£92.40	5	16	16	16	16	16	£7,584
PHC Admin	Victor Williams	£53.9	5	24	24	24	24	24	£6,738
PHC Trainee	[name1] [name2] [name3]	£18.48	0	48	48	72	72	72	£5.766
Project People	Client Rep	£92.40	0	0	0	0	0	0	£0
Total			£2,118	£4,768	£4,768	£5,211	£5,211	£5,211	£27,287

Footnote - People Costs and PICS Eligibility: The people-related costs shown above relate to funded governance, delivery, leadership, and trainee roles agreed at the outset of the project. These paid hours are not eligible for PICS (Pro Bono Social Impact Credits). PICS applies only to unpaid or underpaid service contributed outside funded roles. PHC Service maintains a clear, auditable separation between funded work and any pro-bono contribution, preventing double recognition while ensuring transparency to funders.

Appendix Highlights:

• Community Share Protocol: 10% allocation recognising grassroots contributors.
• PHC Share-Out Mechanism: Structured redistribution of project value to consultants and humanitarian causes.
• PHC Service Cost Model: Tiered accessibility ensuring humanitarian affordability.
• Trainee Integration Pathway: Local capacity building via live project experience.
• Consultant Gallery: Recognition of all certified PHC participants via PHC Portal listings.

• The Story of PHC
• Project Gap Analysis
• Rate Calculator (xlsx)
• Rate Calculator - 7-Day Review
• Rate Calculator - Setup Phase
• Rate Calculator - Continuation Phase
• Approach to Project